Category Archives: Client Experience

Same coach — new business

Sometimes opportunities present themselves quite unexpectedly, and in retrospect, the timing can actually be perfect if you’re paying attention. It has been said numerous times that entrepreneurs should have multiple streams of income.  Accordingly, in response to the numerous compliments received on my jewelry worn during my weekday morning business broadcast on Facebook,  I have…
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Why corporate policies must allow for compassion

A young mother shared this story on the web… Our carbon monoxide detector sounded on around 3am. We opened windows and doors to circulate air. Eventually, we noticed smoke coming from the hot water heater, which is natural gas. So, we shut that off and decided to err on the side of caution. At 3:38…
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A wee bit more at the grocery store

One of my regular livestream viewers recently shared this story with me: In the midst of this pandemic, when store shelves are still not fully stocked yet, she had been looking all over for a particular household item and could not find it, even after going to several of her local area stores. Keep in…
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Clients: Priority or Commodity?

Recently a friend shared with me how she had to calm one of her friends because the person was livid about how they had been treated by their coach. This is someone who had invested several thousands of dollars for transformation and they had a crisis. When they called their coach too to say, “I…
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